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TouchPoints: Why the Interruptions that Drive Us Crazy Might be the Most Productive Opportunities We Have Every Day
-Douglas Conant & Mette Norgaard

Conant & Norgaard suggest that, instead of seeing interruptions as interfering with our work, we should look at them as latent leadership moments and perhaps the answer to transformational leadership in today’s busy world.

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Douglas Conant is president and CEO of Campbell Soup Company. He has also held management positions at Kraft and General Mills, and was president of the Nabisco Foods Company.

Mette Norgaard is an expert on strategic leadership and learning. She has worked with senior-level leaders from Microsoft, Procter & Gamble, GE Capital, Nucor Corp., Estée Lauder, Harley-Davidson, the U.S. Navy, and Pfizer. Previously Norgaard was a consultant for FranklinCovey Co.

Bio Source: 8-2-12

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Sales Training - Motivation
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