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Putting a Signature on Customer Experience – Michael Kanazawa

Puttin a Signature on Customer Experience - Michael Kanawaza

Kanawaza offers strategic tools and ideas for customer experience to reach it’s full impact ... addressing it as a strategic agenda item on par with and actually integrated with corporate strategy, managing the brand, and new product development.

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Putting a Signature on Customer Experience

Michael Kanazawa is a Managing Director of Bedrock Consultants focusing on strategic transformations with the executive teams of Fortune 500 and multi-national companies to accelerate the achievement of their transformation goals. He is the co-author of the award winning book: Big Ideas to Big Results.

Bio Source: 4/30/12

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Sales Training - Motivation
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