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Putting a Signature on Customer Experience – Michael Kanazawa

Puttin a Signature on Customer Experience - Michael Kanawaza

Kanawaza offers strategic tools and ideas for customer experience to reach it’s full impact ... addressing it as a strategic agenda item on par with and actually integrated with corporate strategy, managing the brand, and new product development.


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Putting a Signature on Customer Experience


Michael Kanazawa is a Managing Director of Bedrock Consultants focusing on strategic transformations with the executive teams of Fortune 500 and multi-national companies to accelerate the achievement of their transformation goals. He is the co-author of the award winning book: Big Ideas to Big Results.

Bio Source: changethis.com 4/30/12


"Improve Performance, Reach Your Goals and Achieve Success!"

The powerful techniques in this report have helped countless people reach their goals and realize their dreams.
Sales Training - Motivation
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